Introduction
This Privacy Policy describes how EXPERIENTIA (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our website (www.experientialive.com) or engage with our exhibition and event design and build services.
Information We Collect
We may collect the following types of information:
- Contact Information: Name, company name, job title, email address, phone number, physical address.
- Project Information: Details about your exhibition or event project, including concept ideas, budget, target audience, and any other relevant information you provide to us. This may involve creative materials, blueprints, or other sensitive project data.
- Website Usage Data: When you visit our website, we may collect information about your device, browsing activity, and how you interact with the site. This information may be collected using cookies and other tracking technologies.
How We Use Your Information
We use your information for the following purposes:
- To provide and improve our exhibition and event design and build services, ensuring a successful project for you.
- To communicate with you about your project, including sending proposals, updates, and progress reports.
- To personalize your experience on our website, potentially showcasing relevant past projects or services.
- To comply with legal and regulatory requirements, such as data retention laws or intellectual property regulations.
Sharing Your Information
We may share your information with trusted third-party vendors who provide essential services to us, such as:
- Subcontractors or partners assisting with your project build or design.
- Website hosting providers or marketing companies who help maintain our online presence.
- Any third-party with a legal right to access your information, following a court order or subpoena.
We will only share your information with vendors who have agreed to comply with our strict privacy standards and data security measures through non-disclosure agreements (NDAs) or confidentiality clauses.
Data Retention
We will retain your information for as long as necessary to:
- Fulfill the purposes described in this Privacy Policy, especially completing your project.
- Comply with legal or regulatory requirements.
- Resolve any disputes or potential claims.
We will securely delete your information when it’s no longer required, unless a longer retention period is necessary for legal reasons.
Your Rights
You have certain rights regarding your personal information, including the right to:
- Access and review the information we hold about you.
- Request correction of any inaccurate or incomplete information.
- Request deletion of your information, unless we have a legal reason to retain it.
- Object to the processing of your information in certain situations.
To exercise these rights, please contact us using the information below.
Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.
Security
EXPERIENTIA takes reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. We implement security measures like encryption and access controls to safeguard your data. However, no website or internet transmission is completely secure.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.
Contact Us
If you have any questions about this Privacy Policy, your rights, or our data practices, please contact us at hello@experientialive.com or +971 55 297 7077.
